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Frequently asked questions
Find answers to the most common questions about LootNova. Join us for fun, excitement, and free game giveaways!
LootNova is a platform where gamers can connect, play mini games, and earn rewards. Our mission is to create a fun and engaging community where gaming brings joy and excitement.
Join our Twitch stream at https://twitch.tv/LootNova. Use the commands shown on the screen to play mini games and earn gamecoins.
Win mini games on our Twitch stream to earn gamecoins. Watch the stream to collect channel points, which can be converted into gamecoins. Redeem gamecoins in our store at https://streamelements.com/LootNova/store.
Yes, all game keys are completely free and paid for by LootNova.
Yes, registration is required to track your gamecoins and contact you if you win.
Mainly PC platforms like Steam and GOG. We plan to add keys for Nintendo Switch, Xbox, and PlayStation in the future.
Our mini games are hosted 24/7 on our Twitch stream.
Yes, please leave your game suggestions in our Discord suggestion box.
Winners are selected randomly. The more you participate, the better your chances of winning.
You need to have a Twitch account to participate.
Yes, non-subscribers can participate in the mini games.
Redeem game keys using gamecoins and check your redemptions here: https://streamelements.com/dashboard/account/redemptions. For other giveaways like gift cards, you will be contacted via Twitter, Instagram, or Discord.
Contact us with proof, and we will help resolve the issue.
Yes, you can give the key to anyone after claiming it.
Visit our store at https://streamelements.com/LootNova/store to claim your game key.
There are no age restrictions, but Twitch's Terms of Service apply. Please check the age rating of the game you are redeeming.
Only one account per person is allowed. Multiple accounts are not permitted.
Contact us on Discord, and we will try to resolve the issue as soon as possible.
Follow us on Discord, Instagram, Twitter, and Twitch for the latest updates.
We are not accepting game donations from users. However, if you are a game developer, please contact us, and we can discuss promoting your games.
Check your previous redemptions here: https://streamelements.com/dashboard/account/redemptions.
Contact us on Discord or through our social media channels for any issues not covered in the FAQ.
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